Privacy policy

This policy explains how GEM Construction & Interior handles information collected through this website. We have tried to write it in plain language rather than legal boilerplate.

What we collect

There are two kinds of information on this site, and they are kept separate.

• Information you give us. When you submit an enquiry we collect your name, phone number, project location, and optionally your email address and any message you write. Alongside it we record how you found the site (for example a search engine, a directory or a shared link) and the first page you visited, so we know which parts of the site lead to real conversations.
• Anonymous usage data. We record which pages are viewed, how much of a page is seen, how long a page stays visible, which buttons and outside links get clicked, and how quickly pages load on your device. Alongside this we store a coarse device type (mobile, tablet or desktop), browser and operating system name, screen size, your browser’s language and time zone, the website or campaign that referred you, and an approximate city, state and country supplied by our hosting network.
• What we deliberately do not keep. We do not store your IP address. We do not store the full browser user-agent string — only the short name derived from it — because a complete user-agent is a strong fingerprinting signal. We use no cookies for analytics, no advertising tags and no cross-site trackers. Your page views are tied together by a random visit identifier kept in your browser, which expires after 30 minutes without activity. To count unique visitors without cookies, our server combines your IP address and browser with a random value that is replaced every day and then deleted, and keeps only the one-way result: it cannot be turned back into your address, and it cannot connect today’s visit to tomorrow’s.
• Automated and internal traffic. Visits from bots and crawlers, and our own visits to the site, are identified and excluded from our figures.

Why we collect it

Enquiry details are used to respond to your enquiry; the note of how you found us is used only to understand which pages and channels bring genuine enquiries. Usage data is used to understand which parts of the site are useful and which are confusing, so we can improve them.

What we do not do

• We do not sell or rent your information to anybody.
• We do not add you to a marketing list without you asking.
• We do not share your details with other contractors or suppliers.
• We do not use third-party advertising or profiling cookies.

How long we keep it

Enquiry records are retained for up to 24 months so we can reference previous conversations if you come back to us. Anonymous usage data is retained for up to 12 months in aggregate form. You can ask us to delete your enquiry record at any time.

Third-party services

The contact page embeds a Google Maps frame so you can find our office. Google sets its own cookies when that map loads and its privacy policy governs that interaction. Enquiry data is stored using Supabase, and the site is hosted on Vercel; both act as processors on our behalf.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to info@gemconstruction.in and we will respond within 30 days.

Contact

GEM Construction & Interior
No. 649, Shop No. 6, 7th Cross Road, 5th Block, 1st Stage, HBR Layout, Nagavara
Bengaluru, Karnataka 560043
info@gemconstruction.in · +91 99805 16070

This policy is provided as a starting point and reflects how the website is actually built. Have it reviewed by a qualified legal adviser before launch to confirm it meets your obligations under the Digital Personal Data Protection Act, 2023 and any other applicable law.